Privacy Policy for X-count

Effective Date: January 1, 2025

Welcome to X-count!

XCON Inc. (“we,” “us,” or “XCON”), a corporation registered in Delaware, is committed to protecting your privacy. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our financial application (the “X-count”). Please read this Privacy Policy carefully to ensure you understand and agree to our information practices. If you do not agree with any part of this Privacy Policy, please do not use the App.

1. Information We Collect

To provide you with efficient and convenient financial management services and to optimize your user experience, we may collect the following types of personal information:

1.1 Information You Provide Directly:

• Account Information: When you register for an App account, we may collect your username, password, email address, phone number, and other information necessary for account registration and login.
• User Feedback and Customer Support Information: Feedback, suggestions, and comments you provide to us while using the App, as well as information you provide when seeking customer support.

1.2 Information We Collect Automatically When You Use the App:

• Device Information: Device model, operating system version, device identifiers (e.g., IMEI, Android ID, IDFA, OAID), network environment information (e.g., IP address, Wi-Fi information, carrier information), device location information (if you grant location permissions).
• App Usage Information: Information about your use of the App's features, browsing history within the App, actions taken, usage duration, crash logs, and performance data.
• Cookies and Similar Technologies: We may use cookies, pixel tags, web beacons, and similar technologies to collect information about your interactions with the App, such as your browsing preferences and click behavior.

1.3 Information from Documents (Optional):

• Document Information: You may choose to provide us with information contained in documents such as Point of Sale (POS) reports, receipts, bills, and payroll documents. This information is collected when you actively choose to use your device's camera to capture images of these documents, or when you actively select and upload these documents from your device's photo album. This information may include, but is not limited to, transaction details, dates, amounts, merchant information, and income details, depending on the type of document. Providing this information is voluntary and is intended to enhance your financial management experience within the App.

2. How We Use Your Information

We use the information we collect for the following primary purposes:

2.1 Providing and Improving Services:

• To personalize your user experience, such as providing tailored advice, reports, and feature recommendations based on your financial data.
• To analyze your financial incomes or expenses based on the information you provide from documents such as POS reports, receipts, bills, and payroll documents. This analysis helps you gain insights into your spending patterns, track expenses, and make informed financial decisions.
• To improve and optimize the App's features, performance, and user experience.
• To conduct user research and data analysis to understand user needs and enhance our products and services.

2.2 Account Management and Security:

• To verify your identity and ensure account security.
• To prevent fraud, illegal activities, and misuse of the App.
• To provide account management and support services.

2.3 Customer Communication and Support:

• To respond to your inquiries, questions, and requests.
• To send you notifications and important information related to the App services (e.g., service updates, policy changes, security alerts).
• To invite you to participate in user surveys and feedback activities.

2.4 Legal Compliance:

• To comply with applicable laws, regulations, and regulatory requirements.
• To cooperate with government authorities and judicial bodies in investigations and requests.

3. How We Share, Transfer, and Disclose Your Information

We are committed to keeping your personal information confidential and take reasonable measures to protect your privacy. We may share, transfer, or disclose your information in the following circumstances:

3.1 Sharing with Your Consent:

We may share your personal information with third parties with your explicit consent.

3.2 Sharing with Our Affiliates and Partners:

To provide more comprehensive services, we may share your information with our affiliates and partners. We will require them to comply with this Privacy Policy and take appropriate security measures to protect your information.

3.3 Sharing with Service Providers:

We may engage third-party service providers to process your personal information on our behalf, such as:

• Cloud service providers: for data storage and infrastructure services.
• Payment processors: for processing payment transactions.
• Data analytics service providers: for data analysis and user research.
• Customer service providers: for providing customer support.
• Security service providers: for providing security protection services.

We will enter into confidentiality agreements with these service providers, requiring them to use your information only to the extent necessary to provide services to us and to take appropriate security measures to protect your information.

3.4 As Required by Law:

We may disclose your personal information to comply with applicable laws, regulations, legal processes, court orders, or mandatory requirements from government authorities.

3.5 In Emergency Situations:

We may disclose your information when necessary to protect the legitimate rights and interests of XCON Inc., our users, or the public, and for the public interest.

3.6 Acquisition, Merger, or Restructuring:

In the event of an acquisition, merger, restructuring, or bankruptcy liquidation of XCON Inc. involving the transfer of personal information, we will notify you of the relevant situation and require the new entity holding your personal information to continue to be bound by this Privacy Policy; otherwise, we will require the entity to re-seek your consent.

4. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, damage, or loss. These measures include, but are not limited to:

• Data Encryption: Encrypting sensitive information (e.g., passwords, bank card information) during storage and transmission.
• Access Control: Strictly limiting access to personal information, granting access only to necessary personnel.
• Security Audits: Conducting regular security audits to review and assess the effectiveness of our security measures.
• Physical Security Measures: Implementing physical security measures for servers and data centers storing personal information.
• Employee Training: Providing privacy protection and security awareness training to employees.

Despite our best efforts to implement reasonable security measures, please understand that the internet is not an absolutely secure environment, and no security measures can guarantee absolute security. Please safeguard your account password and personal information and avoid disclosure.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

5.1 In Short:

We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Do We Offer Artificial Intelligence-Based Products?

6.1 In Short:

We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies. As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Services.

6.2 Our AI Products :

• Our AI Products are designed for the following functions: Image analysis.

6.3 How We Process Your Data Using AI:

All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties. This ensures high security and safeguards your personal information throughout the process, giving you peace of mind about your data's safety.

6.4 How to Opt Out :

• We believe in giving you the power to decide how your data is used. To opt out, you can: Log in to your account settings and update your user account.

7. Your Rights

You have the following rights regarding your personal information:

1. Right to Access: You have the right to access and obtain a copy of the personal information we hold about you.
2. Right to Rectification: If you find that the personal information we process about you is inaccurate or incomplete, you have the right to request that we correct or supplement it.
3. Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request that we delete your personal information.
4. Right to Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time.
5. Right to Object: You have the right to object to our processing of your personal information based on legitimate interests or public interests.
6. Right to Data Portability: To the extent technically feasible, you have the right to request that we transfer your personal information to a third party designated by you.

8. How to Exercise Your Rights:

You can contact us to exercise your above rights through the following means:

• Email: info@xcon.us
• Mailing Address:
  1071 N DUPONT HWY DOVER,
  DE 19901，
  United States

Telephone: (+1) 917-678-5333

We will respond to your requests within the timeframe stipulated by applicable laws and regulations. To verify your identity and process your request, we may require you to provide necessary identification documents.

9. Protection of Minors

Our App is primarily intended for adult users. If you are a minor, please read this Privacy Policy with your guardian and use our App with the consent of your guardian. For situations where we collect personal information of minors with the consent of their guardians, we will only use or disclose such information as permitted by law, with the explicit consent of the guardian, or when necessary to protect the minor.

10. Updates to this Privacy Policy

We may revise this Privacy Policy from time to time in accordance with changes in laws and regulations, business developments, or technological updates. We will post the revised Privacy Policy within the App or on our official website and notify you in an appropriate manner. Please review this Privacy Policy periodically to stay informed about our latest information protection practices. For significant changes, we may provide more prominent notice to you, and re-seek your consent if required by applicable laws and regulations. Your continued use of the App after the effective date of the updated Privacy Policy will constitute your acceptance of the updated Privacy Policy.

Thank you for trusting and using X-count!

XCON Inc.